- To view, amend or cancel an existing car parking booking please log into the City of Derry Airport Car Parking system using your email address and unique password.
- Click the link: “Manage My Booking” page where you can update your booking details .
- Cancelling or amending your booking will be subject to a administration fee of £2.00, please see terms and conditions for each product for more information.
- Bookings cannot be amended or cancelled within 24 hours of the time of entry to the car park.
- Please note that some car parking tariffs are not flexible and cannot be cancelled nor amended.
When is the latest I can make a booking?
12 hours before you arrive and expect to enter the car park. Some tariffs will not be available at such short notice though so for the best prices we encourage you to book early.
When is the earliest I can make a booking?
12 months before you expect to enter the car park. Booking this early will enable you to get the best prices, but book a flexible tariff if your plans might change – some tariffs cannot be cancelled for a refund.
How do I book disabled parking?
CoDA do not differentiate the pre-book car parking product for disabled users. If you require help or assistance by airport staff then please contact the Airport Customer Service Desk on +44 (0) 28 7181 0784.
How are your prices calculated?
Our prices are based on a rate for every 24 hour period your car is in the car park, or part thereof.
What payment methods are accepted?
We accept most major credit and debit cards, i.e. Visa, MasterCard.
Is my payment secure?
Our website uses “gold-standard Enhanced Validation (EV) SSL certificates issued by the internet security company Starfield Technologies. This is the highest level of SSL security available.
Why can’t I get a quote for the dates I’m looking for?
There may not be any pre-bookable spaces left, or your stay duration is outside of the minimum and maximum periods, or one of your entry/exit times is outside of the times of operation of our car park. Please email us and we will be happy to assist you: firstname.lastname@example.org
How do I know if my booking has worked?
You will receive a confirmation email from us with a booking reference/ ticket for your booking, which you should print out and bring to the airport when you park your car. If you do not receive the email, please log onto the system using your email address and password: https://prebook.cityofderryairport.com
Alternatively, contact the Airport Customer Service Desk on +44 (0) 28 7181 0784 or email us email@example.com and we will be happy to assist you.
Can I amend / cancel my booking if my plans change?
Yes, up to 24 hours before your previously expected arrival at the car park. A £2.00 fee will apply to all cancellations / amendments.
Can I bring a different car to the one I originally told you I would bring?
Yes, but you must tell us my amending your booking using the “manage my booking” page: https://prebook.cityofderryairport.com
Are there any size restrictions for vehicles?
There are no height restrictions at our car park, but the length and width of your vehicle must not exceed the size of one standard parking space. If your vehicle does exceed a standard size then please contact the airport in advance of making your booking so we can ensure we have a space available for you, by emailing us: firstname.lastname@example.org
What do I do when I get to the car park?
When you arrive at the car park drive up to the entrance barrier, our vehicle recognition system will read your number plate and a ticket will be issued before the barrier automatically opens. You must take the ticket and hold onto it for your return as this ticket must be inserted at the exit barriers to permit exit.
If for any reason a ticket is not issued and the barrier does not open automatically, then please press the intercom and speak to a member of our team who will be more than happy to assist you. Please note you will need your booking reference, passport or drivers licence as proof of identity to validate the booking.
What happens when I return from my trip?
Once you have returned from your trip simply drive to the exit barrier where the car recognition system will read your car registration plate and once authorised the exit barrier will lift automatically. If for any reason this does not happen please press the help button and a member of the Customer Service Team will help you.
Is there a bus service between the terminal and the car park?
No, our car park is located directly outside the terminal entrance and exit. Due to the close proximity of the car park there is no requirement for a bus.
What happens if there is a problem with my car while it is in the car park and I cannot drive it out?
You should immediately arrange for a recovery / roadside repair, and contact our a member of our customer service team at the Airport Customer Service Desk. A recovery vehicle will be permitted into the car park to service your vehicle.
What if my car gets damaged in the car park?
This is highly unlikely, however, if it does happen then you must immediately report this to the Customer Service Manager or a member of staff at the Airport Customer Service Desk. Please note our terms and conditions regarding damage to vehicles parked in the airport car park. You must not leave the car park without reporting the incident – failure to do so will result in any claims being invalidated.
What if my return flight is late?
Our car parking prices are structured on a daily basis so if you return later than expected, but within the same day then you may leave the car park with the same car parking ticket. If for any reason you are later than expected, and the time period is longer than 24hrs then please speak to a member of staff at the Airport Customer Service Desk who will charge you for the additional time.
When / how often do your prices change?
We always monitor our car parking prices and they can be changed at any time. Prices quoted are valid at the time of booking only.
What other fees am I likely to incur by making a booking?
No additional fees will be incurred at the time of booking. We do not charge any debit/credit card fees, nor booking fees.
What do I do if my flight is cancelled or there are other problems on the day?
Contact the airport and we’ll do everything we can to help, please email us at email@example.com or contact us by telephone: 02871 810784.
Please click on the link to download a copy of CoDA’s Terms and Conditions: Terms and Conditions_Car Park 2014
To avail of discounted rates passengers are advised to pre-book car parking online. Pre-booking must be made a minimum of 12 hours before parking is required as pre-booking rates are not available on one day of travel.
City of Derry Airport car park has a total of 500 Pay-On-Foot spaces and is located adjacent to the main terminal building . The secure car park is covered by 24-hour surveillance and is locked down each evening.
Parking is not permitted in the Set Down or Pick Up areas or on the access roads. Illegal parking in these areas may lead to vehicles being clamped. Removal of the clamp will incur a minimum charge of £50.
Customers who have not prebooked online must pay all car parking charges before returning to their vehicle, parking charges cannot be paid at the exit barrier in the car park . There are two automatic paystations located outside the main terminal Exit door and one automatic paystation located at the rear of the car park – these accept notes and coins (both Sterling and Euro) and all major credit/debit cards. There is also a manned pay station at the airport Customer Service Desk for your convenience.
To avail of discounted rates passengers are advised to pre-book car parking online. Pre-booking rates are not available on one day of travel. You can pre-book your car parking space here using our online booking system leaving you with peace of mind before your journey.
For security reasons the Car Park is only open to the public during the airport’s published opening hours. Vehicles cannot be accessed outside these hours.
06:30 – 17:00
06:30 – 17:00
06:30 – 17:00
06:30 – 17:00
06:30 – 17:00
06:30 – 10:00
12:00 – 17:00
Please note, these times are subject to change and vehicle owners are advised to contact the Airport Authority for the most up to date information. Please ring +44(0) 2871 810784 or email us: firstname.lastname@example.org
In the interests of security, the car park will be closed outside of these opening hours and passengers will not be able to access or retrieve their vehicles.
Vehicles displaying a blue disabled badge can avail of FREE car parking for the first two hours with normal charges applying after this time expires. Drivers wishing to avail of this service must display the appropriate badge and must park in the designated bays in the main car park. Further information may be obtained from the airport Information Desk.
First 2 hours Free with normal rates applied thereafter.
Change to car parking tariff at City of Derry Airport – Effective 1st December 2015
The Board of Directors of City of Derry Airport has taken the decision to reduce car parking charges for the majority of short stays to the airport. The airports car park pricing structure will be transformed from 1st December 2015 to offer customers a safer and more relaxed car parking experience.
Customers can now visit the airport to drop off or pick up passengers and stay for up to 2 hours for only £1.00. As a result, the current 10 min free period has been removed. This decision was made following an increasing number of safety incidents in the car park as large numbers of vehicles enter and leave at high speed within the free period.
Car Park users are advised to take advantage of the 2 hour parking period for only £1.00 and encouraged to come into the terminal and take advantage of the facilities on offer, including Free Wi-Fi and discounted offers in our cafe.
Short Stay – City of Derry Airport
Main Car Park
0 – 2 Hours
2 – 3 Hours
3 – 4 Hours
4 – 5 Hours
5 – 6 Hours
6 – 24 Hours
1 – 2 days
Current Parking Charges – Effective from March 2015
Please note, prices stated below are gate rate prices. Customers are advised to pre-book car parking online to SAVE money and avail of great value PREBOOK discounted rates. Click here to get a Quote NOW.
|Time Period||Gate Rate|
|Up to 1 Day||£15.00|
|Up to 2 Days||£22.00|
|Up to 3 Days||£33.00|
|Up to 4 Days||£44.00|
|Up to 5 Days||£45.00|
|Up to 6 Days||£48.00|
|Up to 7 Days||£54.00|
|Up to 8 Days||£60.00|
|Up to 9 Days||£67.50|
|Up to 10 Days||£75.00|
|Up to 11 Days||£82.50|
|Up to 12 Days||£90.00|
|Up to 13 Days||£95.00|
|Up to 14 Days||£100.00|
|Up to 15 Days||£105.00|
|Subsequent Days||£5.00 (or part threof)|
All prices are subject to change.
Lost tickets will be charged a minimum charge of one full day (currently £15.00). Automatic Number Plate Recognition will be used to determine your entry date and time. In addition, customers may be asked to produce evidence of their flight details to ascertain the date and time of their arrival and departure so that accurate charges can be levied.
Important Note – Disputes:
Our Customer Service Staff do not have any discretion to either reduce or waive parking charges.
In the event of a dispute any amount due must be paid in full and details of the claim sent in writing to:
City of Derry Airport,
Airport Road, Derry, Co.Londonderry,
Northern Ireland. BT47 3GY