Airport News & Media

COVID-19: New Health & Safety Measures at City of Derry Airport

City of Derry Airport has introduced a number of new health and safety measures over the last few weeks and months, in compliance with advice issued by the Public Health Agency, as the fight against COVID-19 continues.

We will continue to update, and introduce new methods where required, as our health and safety measures are reviewed on a daily basis to protect the well-being of our passengers, and our airport and airline staff, which remains our number one priority at all times.

Perspex Barriers at Communication Points

Perpex barriers are in place at our Customer Service, Check-in, Security and Arrivals areas at the key points where passengers and staff are communicating.

Designated Two Metre Floor Markings at Queuing Zones

Floor markings indicating where passengers can safely stand two metres apart are in place at all queuing zones within the terminal building. This includes our Customer Service, Check-in, Security, Departure Gate and Arrivals areas.

Touchless Sanitising Stations

Sensored stations, which are double-sided, are located throughout the terminal building. These stands dispense sanitiser for passengers and staff to use freely without having to touch or press anything.

PPE for Airport Staff

Our frontline Customer Service, Check-in and Security teams are adorned with face shields to protect them and the safety and well-being of passengers travelling through the airport.

Face Masks for Passengers

Our team provide face masks to all passengers at our Departure Gate, on behalf of Loganair, to protect the health and safety of our passengers on board their flight.

Free Secluded Lounge for Passengers with Additional Needs

Our Amelia Earhart Lounge is available as a free secluded facility for passengers with additional needs to relax in before they fly. We kindly ask that any passengers that would like to make use of the lounge, or anyone that requires any form of additional help, please make themselves known to our staff and we will be very happy to assist.

Filtering System for Arriving Passengers

Arriving passengers are filtered into two zones as they enter the terminal building – those who need to visit Baggage Reclaim are filtered to the left where they orderly queue at designated markings two metres apart, and those who have no checked baggage to claim are filtered to the right where they orderly pass through to the main arrivals hall and exit.

Signage on COVID-19 Guidance

Signage providing help and support on COVID-19 and travelling through the airport is clearly displayed in all customer zones and private staff areas.

Coming Soon: Temperature Scanning & Sanitising Stations

These new measures are planned to be introduced by the end of June 2020 to protect passengers, staff any one entering the Terminal Building. The Airport team are currently working hard to implement these structures.

We would like to thank our passengers, and all our airport and airline staff, for their support and adherence to these new health and safety measures at this unprecedented time.