Information Desk Catering and Shopping Special Needs Passengers The Business Traveller Airport Conference Room Other Facilities Advertising Opportunities Bureau de Change Operational Data

Airport Information Desk The Airport Information Desk is located centrally in the main terminal and will deal with all of your enquiries about the airport and its facilities. Please use the Information Desk if you wish to exchange foreign currency, pay for car parking by credit card or cheque or simply to page your passenger. The Desk is also a Local Tourist Information Point linked to the Derry Visitor and Convention Bureau. Our staff can assist with bookings and reservations for accommodation and can advise on the events and attractions of the area. Please note that the Information Desk deals solely with airport related queries. Information regarding flights and other airline related matters must be directed to the airlines representatives at the relevant airline ticket desk. Top

Catering and Shopping The airport has five retail and catering outlets - two in the main concourse and two in the Departures Area. The catering and retail concessions are operated Mount Charles Catering Ltd, one of Northern Ireland's leading catering companies with outlets all over the country. Satin Silver operates the Jewellery Concession in the Departures Area. The Airport Shop is located in the main concourse and offers a full range of newspapers, books, tobacco, confectionery, toys, gifts and souvenirs. Café Espresso is a combination unit located in the Main Concourse. This café offers snacks, sandwiches, hot and cold drinks and a limited bar service. All of this is provided in a pleasant continental style with the tempting aroma of the speciality coffee bar. The main Airport Bar is located in the Departures Area and offers a full range of bottled and draught beers as well as spirits, wines and liqueurs. The Airport Restaurant in the Departures Area, offers a selection of meal options at breakfast time, lunchtime and throughout the day. The offer varies from light snacks and sandwiches through to full cooked meals. Satin Silver sells a range of beautifully handcrafted designer sterling silver jewellery from its retail area in the Departures. Passengers will be delighted with this new range of designer jewellery gifts. Top Special Needs Passengers The City of Derry Airport is a new airport completed in 1994 and it was designed very much with special needs passengers in mind. Assistance and facilities include: Low level kerbs and ramps throughout the car park and adjacent to the terminal Dedicated car parking spaces in the main car park nearest to the terminal. Concessions on car parking fees for Disabled Badge holders All passenger facilities are located on the ground floor with no steps Special needs toilets in the main concourse and in the Departures Area. Induction Loop for hearing impaired Our best facility for special needs passengers are our staff who will endeavour to help any passenger who has made it known that they require assistance. Wheelchairs are available on request. Where possible, these should be arranged in advance preferably at the time of booking, or at any time prior to arrival at the airport. Please note that whilst the airport provides wheelchairs on request to all passengers, each airline will have a different policy on the handling of wheelchair passengers. For further information please check with the airline prior to booking. Top The Business Traveller The airport has a Business lounge located on the First Floor. The lounge has complimentary reftreshments, television and video facilities and offers photocopy and fax facilities on request. Top Airport Conference Room The airport's conference facilities are located on the First Floor and can accommodate meetings and small conferences for up to fifteen people. Light refreshments are available and full catering facilities are available on request. Audiovisual equipment can also be supplied but must be requested at the time of booking. For further information or to book this facility please contact the aiport on ++44 (0) 28 7181 3300 or fax your request on ++44 (0) 28 7181 1426 Top Other Facilities Banking The First Trust Bank provides an ATM which accepts most main bank cards as well as credit cards etc. This machine dispenses Bank of England notes. Childrens Play Area A small area is set aside in the Departures Area for the amusement of young children. Various items of play equipment are provided. Parents please note that this area is unattended and children must not be left alone. Top Airport Advertising The total annual footfall through the terminal building is approximately one million people. That is one million potential customers who could see your product or service advertised either inside or outside our terminal. If you would like to know more about promoying your products or services contact the airport's advertising agents Des Bingham Associates on 028 93 368157 Top Bureau de Change Travelex, the worlds leading retail foreign exchange company, operates a full Bureau de Change facility at the airport Information Desk. All major currencies can be bought and sold at the airport and Travelex offer many unique features including - Buy Back Plus - In essence, Travelex will buy back your left over currency commission free and at the rate you bought it. Secure the value of your currency for your own peace of mind for only £3.50. - Insure and Go is the UK's largest direct travel insurance provider. Highly competitive travel insurance policies for:    *  Annual    *  Single Trip    *  Winter Sports    *  Backpackers    *  OAP    *  Business - And Moneynet - the convenient foreign exchange service that allows you to order your foreign currency online at guaranteed rates and then pick it up at the airport. For further information please go to http://www.travelex.co.uk Top Click here for Operational Data Top